General

We do not guarantee against shelf wear or minor damage to packaging during shipping. Some figures may show minor paint and packaging imperfections. Manufacturers do not consider these as defects, therefore they cannot be returned due to these imperfections.

Turnaround

All orders are shipped within 48 hours Monday - Friday 10am - 5pm

Carriers


We use the following carriers to deliver our orders:

USPS
UPS

Risk of Loss

All items purchased from Dragons Trading are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


Order Tracking

Tracking information will always be emailed to the buyer with the order once it is sent out of our warehouse. Our shipping services include:

USPS
UPS

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order if you wish.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

 

Gold Shipping (Currently only for Funko exclusive pre-orders)

- Inspection of all aspects of the Pop, including paint and box conditions (Item will be as near to pristine/mint condition as possible).

- Pop will come covered with a sturdy plastic pop protector.

- Covered Pop will be sealed in a custom sized inner box, which will then be bubble wrapped, before placing in an outer box for shipping.

- Pop is shipped through USPS Priority Shipping. Your order will be expedited before all other editions.

- If box arrives damaged, you may return the item to us and once we receive it, we will send a new one to you as soon as possible. You must contact us within 7 days of receiving the item.

- Please refer to Pre-order FAQ under Returns & Exchanges for more information.

- Any cancellation after 15 days of ordering will incur a 15% restocking fee.